Shopping & travel
A small fee for a missing parcel
An unexpected delivery or payment message says a small charge will release your parcel. The linked website may copy a real courier.
What they want
Card details, credentials or payment.
YOUR NEXT MOVE
Check through another route.
Open the retailer or courier app separately and check your actual order. Do not use the text link or phone number to verify the text.
Already responded?
Stop contact and ask someone you trust for help. If you paid or exposed account details, contact the affected service through its official channel.
Get practical recovery steps ↗